Crisis Management
In today’s fast paced world, a minor issue can become an incident and evolve into a crisis in a short space of time, or a crisis may unfold and escalate in intensity as time passes.
We provide a range of Crisis Management services including:
- 24/7 Crisis support – real time assistance dealing with a crisis
- Build your Crisis Management Framework
- Establish your Crisis Management Team
- Document your Crisis Management / Response Plan
- Document your Crisis Communications Plan
- Document your Digital Communications Plan (for social media)
- Provide practical training on Crisis Management
- Run Exercises with various stakeholders (Desktop Walkthroughs, Partial Simulations, Full Simulations)
- Setting up and equipping a fit-for-purpose crisis centre
- IT Crisis Management – training crisis manager(s) to be more effective
- We also provide guidance on blackout planning, cyber crisis management and protest planning, amongst other emerging risks.
Business Continuity
Business Continuity has evolved significantly over the years and become a crucial programme that no organisation should neglect.
Our comprehensive services cover:
- Planning your Business Continuity Programme
- BC policy and framework
- Business impact analysis
- Risk assessments
- BC strategy formulation
- Development of strategic, tactical and operational BC plans
- Provide practical training on business continuity
- Run exercises with various stakeholders (Discussion based, table top, command post, live and test)
- Induction and awareness programmes
- BC self-assessment
- BC audit and continuous improvement
- BC software evaluations and implementations
- We have relationships with a number of Work Area Recovery providers in the market and we can assist you with getting the most practical, fit-for-purpose and cost effective solution.
IT Service Continuity and Disaster Recovery
Technology’s role in business will continue to take centre stage and grow in importance in our modern world; and the availability of this technology will drive business competitiveness in the future.
We provide services that include:
- Planning your IT Service Continuity and Disaster Recovery Programme
- Policy
- IT vs business requirements gap analysis
- Recovery strategy
- Recovery plans (strategic, tactical and operational)
- Provide practical training on IT service continuity and disaster recovery
- IT crisis manager training
- Provide testing framework and templates
- Oversee testing and provide recommendations
- Audits
- Software management console to proactively identify gaps and alerts on inconsistencies between production and DR
- We have relationships with a number of Disaster Recovery, Back-up and Cloud providers in the market and we can assist you with getting the most practical, fit-for-purpose and cost effective solution.
Resilience
Resilience has become the buzz word at the moment and there are a lot of different opinions on what resilience means, what it entails and how to implement it.
Our resilience service offering aims to:
- Help you understand what resilience means to your organisation
- Teach you how to implement resilience in your organisation
- Demonstrate how to measure resilience success and continuous improvement
Being prepared may be your business' best insurance
When business is great and every day is bright and sunny it can be difficult to imagine being faced with a disaster.
A pro-active approach to risk mitigation, disaster recovery planning and business continuity could mean the difference between your company’s success or failure.
Find out how we can help